Average Reviews:
(More customer reviews)Got the machine last week. The first time I used it I made two batches and then last night made 6. The machine freezes very fast, twenty minutes seems typical. Some small batches with the bowl pre-chilled around 10. Made a batch of frozen daiquiri, which took a bit longer. I am very happy with the time to freeze.
Also the ice cream and sorbets are very smooth. With recipies as simple as blended fruit and a little syrup (Raw Agave) the ice crystals are very fine and the texture smoother than many other sorbets I have made. The machine has enough torque to freeze these very solid, which greatly helps with keeping them spoonable after storing overnight in the freezer.
As for the cleaning some people have complained that the unit is tough to clean because the bowl is not removable. I have not had any problems and can clean it in a couple of minutes. It is easiest if you let it warm up for five or ten minutes before hand but a wet kitchen towel (warm) or some papertowels wipe it clean in two or three passes. The integrated bowl has no seams or crevices so it wipes out easily. As an engineer this really seems like a superior design even if it is not something that can be thrown into the dishwasher. The only trick to cleaning is to use a larger towel that doesn't need rinsed as often as a sponge, which was a bit tedious. I have had no problem turning it around for a second batch in less than five minutes.
The only problem I had was the first unit I received would not cool. I suspect it was shipping related and Amazon returns had a new unit on my doorstep within 48 hours and offered to reimburse for the return shipping on the defective unit. While somewhat annoying as I was excited about trying the new unit out, I was very pleased with the hassle free experience dealing with Amazon customer service / returns.
In summary the machine is expensive, but if you want or need a fast, high-end machine that produces excellent ice cream and sorbets then don't hesitate. This machine is solid. Everyone who has come over to help try it out is amazed by the speed, low level of noise and the quality of the end result.
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This commercial batch ice cream maker can make a 2 quart batch of frozen desserts in less than 20 minutes! Desserts include rich ice cream, fresh fruit sorbets, sweet sherbets, delicious gelato, refreshing frozen drinks, or frozen yogurts. The machine has a self-contained freezing unit, which requires no salt or ice, which means no mess!
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